Welcome to Face-to-Face Integrated Technologies

Where we navigate Process, Practice and Technology for Human Service Delivery.



Face-to-Face Integrated Technologies (F2F IT) consulting services launched from the premise that there is both art and science in human service delivery. To ensure our client agencies reach their goals, we apply market-relevant skills in our approach to service delivery process creation and/or re-engineering, practice improvement strategy development, outcome measurement definition, implementation strategy design and technical training from a human service delivery perspective.

The direct practice experience of Face-to-Face Staff is one of the key factors that sets us apart from other technical consultant teams. Each F2FIT Team member has years of cross-agency experience working in Child Welfare, Mental Health, SACWIS, Accreditation Organizations and Non-Profit settings. When we are invited to meet with your team, we bring our working knowledge of best process and practice standards to the table.

F2FIT Signature Products - A Mobile Fingerprint Solution Scanning solution for documenting Face-to-Face visitation with clients, including reconciliation reporting so that your agency can accurately track visitation rates.

The F2FIT flagship product is a fully documented Child Welfare/Human Service Delivery Process Model that includes Intake and Ongoing Services, through Adoption and Provider Management, with a full set of standard forms that are AFCARS / NCANDS complient. Please click here or select our F2F Products Tab for additional information.

View our Baseline Human Service Delivery Process Flowchart below.

Baseline Human Service Delivery Process Flowchart

Recent feedback from our Satisfaction Surveys


This was a lot of work, but it was exactly what we needed. Thank you!
The documentation of our process model will have an impact on our
        service delivery to the community for years to come
Your Team knows Child Welfare, the Facilitators were Excellent